Privacy Policy
Momentya uses the details you submit to prepare, deliver, and support your personalized digital video order.
What we collect
We collect the contact details, uploaded child photo, child name, occasion, family greeting, and order information needed to prepare and deliver your personalized video.
Photo handling
Uploaded photos are used to prepare the requested Momentya order. Photos are treated as private, encrypted, and automatically deleted after the order is completed.
Cookies and analytics
Momentya uses essential cookies to keep the site, cart, and secure checkout working. We also offer optional analytics and performance cookies so we can understand site performance and improve the experience. You can accept or reject non-essential cookies from the public cookie banner and reset that choice from the footer.
Order, support, and record retention
We may retain order, account, support, fraud-prevention, legal-compliance, and payment-record information for as long as needed to support the transaction, meet legal obligations, and respond to service issues.
Who should submit
Momentya expects a parent, guardian, or authorized adult to submit the child photo and order details. Please only upload materials you have permission to use.
Privacy support
If you have a privacy question, deletion request, or concern about uploaded materials, contact support@momentya.com. Momentya does not sell customer data.