Policy

Shipping Policy

Momentya delivers digital video files only. There is no physical shipping for this service.

Digital delivery only

All Momentya orders are delivered digitally after production is complete. No printed product or physical shipment is included.

The usual target is 1 to 3 business days after the order, payment, required details, and admin approval are all complete.

If you are waiting for your file, check spam or promotions folders and contact support with your order reference if needed.